Well, it finally happened. I was innocently making copies, minding my own business, and a lady came up to me and said, " Do you work here? Can you help me?" My mind did a quick flash to the things I've been studying and practicing for 3 weeks. I put on my most confident smile and answered, "Yes I do. What can I help you with?" She replied, "The vending machine in the lunch room took my money but didn't give me what I wanted." Yes! I know the solution for that one. "Follow me to the access window (the only place with money) and we'll get you a refund and report the problem." SUCCESS!
Now if only I do as well with questions about family history.
